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Senior UX Researcher, Commerce

Ōura 🇺🇸 San Francisco, California, United States of America

$147,900 - $203,000 Full-time Senior

The Senior UX Researcher will lead holistic user research initiatives for global DTC eCommerce and enterprise portals, from scope formulation to actionable strategic guidance. They will collaborate with cross-functional teams to synthesize qualitative findings with analytics to improve the user experience across the product lifecycle.

Responsibilities

  • The Senior UX Researcher will lead holistic user research initiatives for global DTC eCommerce and enterprise portals, from scope formulation to actionable strategic guidance. They will collaborate with cross-functional teams to synthesize qualitative findings with analytics to improve the user experience across the product lifecycle.

Requirements

  • Candidates must have 5+ years of dedicated user research experience with a proven background in digital commerce or complex web applications. Proficiency in qualitative research methods, AI-driven research tools, and the ability to communicate insights to executive leadership are essential.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Mental health resources
  • Oura ring
  • Paid time off
  • Paid holidays
  • Flexible wellness time off
  • Paid sick leave

Key Skills

User Research Qualitative Research Methods AI‑driven Research Tools Data Analytics Stakeholder Communication E‑commerce Experience Enterprise Portal Knowledge Cross‑functional Collaboration Strategic Planning Insight Presentation Survey Design Usability Testing Persona Development Customer Journey Mapping Market Analysis Report Writing Project Leadership Critical Thinking Communication Skills Problem Solving

About Ōura

Oura is an award-winning, fast-growing startup that helps people get up close and personal with their health. The Oura Ring and Oura App provide daily insights into sleep, activity, stress, recovery and much more. By providing daily feedback and practical steps to inspire healthy lifestyles, we've helped millions of people improve their sleep, understand their bodies, and transform their health. We’re on a mission to empower every person to own their inner potential, and we’re seeking talented individuals to join us on our journey. JOIN THE OURA TEAM We are a multi-disciplinary team of over 100 experts in hardware engineering, software development, machine learning, bioscience, sleep, industrial and UX design, production, marketing and customer experience. We always strive to learn more and dig deeper into our research and analytics, to stay engaged and creative in everything we do. We are uncompromising in delivering value to our members and our partners across the globe.. Ourarin

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