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You will lead end-to-end research projects, from defining objectives to presenting actionable recommendations for digital products. You will also collaborate with cross-functional teams, including Product Managers and Designers, to validate solutions and improve user experiences.
Responsibilities
- Lead end‑to‑end research projects, from defining objectives and selecting methods to delivering findings and recommendations
- Plan and execute qualitative and quantitative studies addressing key product and business questions
- Analyze user needs, motivations and behaviors to identify opportunities for improving customer experience
- Co‑create discovery and validation processes for new product concepts
- Facilitate discovery, ideation and other workshops supporting interdisciplinary team collaboration
- Develop market benchmarks and analyze UX best practices and competitor solutions
- Work closely with Product Managers, Product Designers, Product Analysts and IT teams
- Support product decisions by providing research‑based insights
- Collaborate on analysis of A/B test results, conversion metrics and user behavior in digital products
Requirements
- 2-3 years experience conducting UX or product research in digital environments
- Independent execution of research projects related to digital products or services
- Proficiency with qualitative and quantitative research methods and ability to select appropriate methods for business goals
- Ability to translate research findings into practical recommendations and actions
- Interest in modern e‑commerce solutions and digital trends
- Strong analytical thinking and ability to align user perspective with business objectives
- Effective collaboration with cross‑functional stakeholders
- Ability to manage multiple projects simultaneously
- Intermediate proficiency in Excel
Benefits
- Employment contract (UoP)
- Opportunity to work in an innovative, international technology organization
- Direct impact on products used daily by millions of users
- Space to share ideas and launch own initiatives
- Professional development in research, product and analytics competencies
- Collaborative, trust‑based culture
- Cafeteria benefits with options such as Multisport, medical care, shopping vouchers and event tickets
- Access to e‑learning platform with extensive courses and materials
- Employee referral program
- Participation in social and sports initiatives
Key Skills
About Inpost
InPost S.A. – a company listed on Euronext Amsterdam - is the leading out-of-home e-commerce enablement platform in Europe. InPost Group operates across key geographies: Poland, the UK, Italy and the Iberian Peninsula, as well as France and Benelux, through its subsidiary, Mondial Relay. In July 2021, InPost acquired the leading French logistics operator – Mondial Relay. It was the largest Polish private foreign investment and allowed the InPost Group to enter new markets. InPost Group provides modern logistics delivery through the network of more than 50,000 out-of-home pick-up points, including over 27,000 Automated Parcel Machines (“APMs”), as well as to-door courier and fulfilment services to e-commerce merchants. Positioned in the fast-growing e-commerce market, InPost Group’s strategy is further enhanced by its investments in technology that provides consumers, merchants and our planet a best-in-class, lower cost, more convenient and sustainable form of last-mile delivery.
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