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UX Researcher Service Designer

Avensys Consulting 🇸🇬 Singapore

Contract

The role involves running discovery sessions to map end-to-end processes and identify friction points within digital product teams. You will translate these insights into design principles and facilitate workshops to align stakeholders and validate process interventions.

Responsibilities

  • The role involves running discovery sessions to map end-to-end processes and identify friction points within digital product teams. You will translate these insights into design principles and facilitate workshops to align stakeholders and validate process interventions.

Requirements

  • Candidates must have at least 5 years of experience in service design, UX research, or product discovery. Strong skills in generative research, synthesis, and workshop facilitation are required to navigate ambiguous problem spaces.

Benefits

  • Attractive company benefits

Key Skills

Service design UX research Generative research Research synthesis Workshop facilitation Stakeholder alignment Process mapping User journey mapping Design principles development Qualitative analysis Quantitative analysis Problem‑space navigation Collaboration with product teams Communication Critical thinking Design thinking Agile methodology

About Avensys Consulting

Avensys Consulting is a trailblazing IT consulting company, headquartered in Singapore, with offices around the world. It is dedicated to providing cutting-edge technology-enabled solutions and unparalleled Talent and Recruitment Services to clients across the world. Check out our Job Portal at https://pulse.aven-sys.com/job-portal/home Since its inception in 2007, Avensys has solidified its position as a trusted partner, guiding numerous organizations on their transformative IT journey. With us, your vision becomes our mission and your success becomes our sole purpose. Our in-depth technical knowledge, coupled with industry expertise and well-tested methodologies, has enabled us to meet all our customers’ expectations. Areas of technology expertise include Microsoft Services, Artificial Intelligence, Analytics & BI, Robotic Process Automation (RPA), Cyber Security, and ERP Services. Under Talent Services, we offer a comprehensive range of quality recruitment services, for both con

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