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UX Designer, Amazon Delivery Customer Experience

Amazon 🇺🇸 Bellevue, Washington, United States of America

Onsite $117,800 - $160,000 Full-time Senior

The Senior UX Designer will create innovative features and scalable design systems to improve the post-purchase delivery experience for millions of customers. They will collaborate with cross-disciplinary teams to translate customer insights and data into intuitive user flows, wireframes, and prototypes.

Responsibilities

  • Generate innovative ideas and raise the bar for delivery experience
  • Advocate for the customer using data, market analysis and technical constraints
  • Partner with business and development teams to balance short‑term changes with long‑term scalability
  • Create user flows, wireframes, visual designs and prototypes
  • Plan and conduct usability testing, user research and analytics interpretation
  • Present design work to UX partners, cross‑disciplinary teams and executive leaders

Requirements

  • 3+ years of design experience with an online portfolio
  • Experience defining and maintaining design patterns and UX standards
  • Proficiency with Figma, Adobe Creative Cloud or similar tools
  • Experience designing and prototyping with AI tools
  • Experience in lifecycle design projects from strategy to execution

Benefits

  • Health insurance (medical, dental, vision, prescription)
  • Basic Life & AD&D insurance and optional supplemental life plans
  • Employee Assistance Program and mental health support
  • Flexible Spending Accounts
  • Adoption and surrogacy reimbursement
  • 401(k) matching
  • Paid time off and parental leave

Key Skills

Figma Adobe Creative Cloud Design Systems Interaction Design Information Architecture User Flow Creation Wireframing High‑fidelity Prototyping Usability Testing User Research Data‑driven Design Analytics Interpretation Collaboration with Engineering Collaboration with Business Stakeholders Presentation Skills AI‑assisted Design Tools Problem Solving Agile Methodology Design Thinking Communication

About Amazon

Amazon.com Services LLC is a subsidiary of Amazon, a global technology and e‑commerce giant.

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