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Senior UX Researcher – Digital Experience (Business Banking)
U.s. Bank 🇺🇸 Los Angeles, California, United States of America
Lead end-to-end UX research and discovery efforts to inform digital banking initiatives and product strategy. Partner with cross-functional teams to translate user insights into actionable recommendations that drive business outcomes and improve client experiences.
Responsibilities
- Lead end-to-end UX research and discovery efforts to inform digital banking initiatives and product strategy. Partner with cross-functional teams to translate user insights into actionable recommendations that drive business outcomes and improve client experiences.
Requirements
- Requires a bachelor's degree in a relevant field and six to eight years of UX design research experience. Candidates must demonstrate expertise in research strategy, stakeholder influence, and the ability to work effectively in complex, regulated environments.
Benefits
- Healthcare
- Dental
- Vision
- Basic term life insurance
- Optional term life insurance
- Short-term disability
- Long-term disability
- Pregnancy disability leave
- Parental leave
- 401(k)
- Employer-funded retirement plan
- Paid vacation
- Paid holidays
- Adoption assistance
- Sick and safe leave
Key Skills
About U.s. Bank
At U.S. Bank, we help millions of clients achieve their goals with a balance of best-in-class technology and human expertise tailored to individual needs. As the fifth-largest commercial bank in the United States, we’ve built a reputation for strength and stability across a diversified mix of businesses, including commercial and institutional banking, business banking, payments, wealth management and consumer banking. We’ve been named one of the World’s Most Ethical Companies® by the Ethisphere Institute and the most admired superregional bank by Fortune. In addition to thousands of branches serving consumers, U.S. Bank offers a complete suite of products, services and strategic partnerships for business. Within our Wealth, Corporate, Commercial and Institutional Banking division, we serve more than half a million clients across the country and around the world, ranging from wealthy individuals and families to the largest corporations, including 90% of Fortune 1000 companies. We’re
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