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Sr. UX Designer – Customer Journey Experience Design
Gap Inc. 🇺🇸 San Francisco, California, United States of America
The Senior UX Designer will lead end-to-end customer journey design for two brands, collaborating with product, engineering, and brand leadership to deliver cohesive experiences. The role involves hands-on design, continuous user discovery, and leveraging AI tools to drive innovation and measurable business outcomes.
Responsibilities
- The Senior UX Designer will lead end-to-end customer journey design for two brands, collaborating with product, engineering, and brand leadership to deliver cohesive experiences. The role involves hands-on design, continuous user discovery, and leveraging AI tools to drive innovation and measurable business outcomes.
Requirements
- Candidates must have substantial experience in consumer-facing digital commerce design with a portfolio demonstrating end-to-end journey thinking. Strong expertise in interaction design, research methods, and the ability to partner effectively with cross-functional stakeholders is required.
Key Skills
About Gap Inc.
Gap Inc., a house of iconic brands, is the largest specialty apparel company in America. Its Old Navy, Gap, Banana Republic, and Athleta brands offer clothing, accessories, and lifestyle products for men, women and children. Since 1969, Gap Inc. has created products and experiences that shape culture, while doing right by employees, communities and the planet. Gap Inc. products are available worldwide through company-operated stores, franchise stores, and e-commerce sites. Fiscal year 2023 net sales were $14.9 billion. For more information, please visit www.gapinc.com.
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