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"A designer knows he has achieved perfection not when there is nothing left to add, but when there is nothing left to take away."

— Antoine de Saint-Exupéry

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SENIOR UX RESEARCHER & PRODUCT EXPERIENCE, AI-NATIVE INCUBATOR

Bdc 🇨🇦 Montreal, Quebec, Canada

Hybrid Full-time Senior

You will lead the end-to-end UX research program to define digital product vision and deliver actionable insights for an AI-native incubator. Additionally, you will coach team members to foster a research-driven culture and build strong partnerships across design and product development teams.

Responsibilities

  • You will lead the end-to-end UX research program to define digital product vision and deliver actionable insights for an AI-native incubator. Additionally, you will coach team members to foster a research-driven culture and build strong partnerships across design and product development teams.

Requirements

  • The role requires at least 8 years of hands-on UX research experience and a degree in a behavioral research field or equivalent. Candidates must be fully bilingual in French and English and possess a proven track record of influencing digital product strategy.

Benefits

  • Flexible benefits
  • Employee savings and investment plan
  • Defined benefit pension plan
  • Wellness and health care spending account
  • Paid vacation
  • Personal days
  • Sick days

Key Skills

UX research User interviews Surveys and questionnaires Usability testing Qualitative analysis Quantitative analysis Data synthesis Insight generation Product strategy alignment Design thinking User‑centered design Bilingual French and English Stakeholder management Cross‑functional collaboration Coaching and mentorship Presentation skills Report writing AI‑native product knowledge Prototyping Journey mapping Persona development Statistical analysis Agile methodology Communication

About Bdc

We are BDC, the bank for Canadian entrepreneurs. Our mission is to help create and develop strong Canadian businesses through financing, consulting services and securitization, with a focus on small and medium-sized enterprises. Through our subsidiary—BDC Capital, we also offer a full spectrum of specialized financing, including venture capital, equity as well as growth and business transition capital. BDC, Canada’s first B Corp bank. B Corps are certified Beneficial companies. Their purpose is to create value for society as well as money. They meet high standards of transparency and accountability, and create positive social and environmental benefit. Learn more at www.bcorporation.net. Social Media Community Guidelines: https://www.bdc.ca/EN/about/social_media/Pages/social-media-guidelines.aspx

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