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Senior UX Researcher

Fidelity Investments 🇺🇸 Roanoke, Texas, United States of America

Full-time Senior

You will plan and execute qualitative and quantitative research studies to identify user needs and inform product design decisions. You will collaborate with product, design, and content stakeholders to translate research insights into actionable recommendations that improve user outcomes.

Responsibilities

  • You will plan and execute qualitative and quantitative research studies to identify user needs and inform product design decisions. You will collaborate with product, design, and content stakeholders to translate research insights into actionable recommendations that improve user outcomes.

Requirements

  • The role requires at least 2 years of UX research experience or a degree in a related field such as Design, Psychology, or Human Factors. Candidates must demonstrate proficiency in various research methods and possess strong communication and interpersonal skills to influence stakeholders.

Key Skills

Qualitative research methods Quantitative research methods User interviews Surveys Usability testing Data analysis Stakeholder collaboration Communication Interpersonal skills Research planning Research execution Insight synthesis Actionable recommendations Design thinking User-centered design Cross‑functional teamwork Presentation skills Report writing Critical thinking Problem solving

About Fidelity Investments

Fidelity’s mission is to strengthen the financial well-being of our customers and deliver better outcomes for the clients and businesses we serve. Fidelity’s strength comes from the scale of our diversified, market-leading financial services businesses that serve individuals, families, employers, wealth management firms, and institutions. With assets under administration of $15.0 trillion, including discretionary assets of $5.9 trillion as of March 31, 2025, we focus on meeting the unique needs of a broad and growing customer base. Privately held for 78 years, Fidelity employs more than 77,000 associates across the United States, Ireland, and India. For our Terms and Conditions, please visit http://go.fidelity.com/LIterms

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