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UX Researcher

Horizontal Talent 🇺🇸 Foster City, California, United States of America

$29 - $60 Contract Senior

Lead discovery sessions and apply qualitative research methods to uncover user needs and pain points within internal tools. Translate research findings into actionable insights to inform product strategy and improve operational efficiency.

Responsibilities

  • Lead discovery sessions and apply qualitative research methods to uncover user needs and pain points within internal tools. Translate research findings into actionable insights to inform product strategy and improve operational efficiency.

Requirements

  • Requires 5+ years of experience in UX research with a strong ability to conduct qualitative studies for enterprise or internal users. A bachelor's degree in a relevant discipline is required, with a master's or PhD preferred.

Benefits

  • Medical
  • Dental
  • Vision
  • Retirement

Key Skills

Qualitative research User interviews Discovery sessions Usability testing User journey mapping Persona creation Insight synthesis Stakeholder communication Enterprise tool research Research reporting Data analysis Research planning Collaboration with product teams Agile methodology Critical thinking Problem solving Presentation skills User empathy

About Horizontal Talent

“Treat your clients, consultants and internal employees well, and never stop innovating.” - Jeremy Langevin, Cofounder & CEO, Horizontal Talent Since Horizontal's formation in 2003, these words have been the guiding perspective that has delivered continual growth and helped us build lasting partnerships with clients and consultants around the world. Adapting to market shifts, evolving technology and changing workforce trends, we've stayed ahead of our competitors by focusing on people and innovation. As a privately held, minority-owned business, we take the long view – investing in our team, fostering diversity and expanding our offerings like Talent Board, our AI-powered hiring platform. Whether you’re looking for short-term support, specialized teams at scale or full project delivery, our talent, team and project solutions will ensure your IT, marketing and business strategy needs are met. And if you’re searching for a contract or long-term position, we’re here to help you fi

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