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Lead UX research and design strategy for complex, ambiguous problem spaces while partnering with product managers and senior stakeholders. Drive user-centric product roadmaps by mapping user journeys and integrating data-driven insights into design decisions.
Responsibilities
- Lead UX research and design strategy for complex, ambiguous problem spaces while partnering with product managers and senior stakeholders. Drive user-centric product roadmaps by mapping user journeys and integrating data-driven insights into design decisions.
Requirements
- Requires a Bachelor's or Master's degree in a relevant field and 7+ years of experience in UX design with a focus on research and strategic impact. Candidates must demonstrate expertise in B2B SaaS, accessibility standards, and the ability to influence product strategy through data and stakeholder collaboration.
Key Skills
About Itential
Itential is the agentic operations platform for enterprises deploying and managing infrastructure in the AI era. We connect AI reasoning to deterministic, governed execution across network, cloud, and IT. The Itential Platform is where infrastructure teams build, execute, integrate, and operate AI agents that act on real infrastructure. Deploy FlowAgents across Cisco, Juniper, Arista, AWS, Azure, and ServiceNow. Generate workflows from plain language with Spec-Driven Development. Orchestrate role-based agents and workflows with real-time visibility into every action. One governance model across every action, human or AI. Every action validated before it runs. Every change attributed to the agent or workflow that made it. Built for enterprise and service provider scale with RBAC, secrets management, blast-radius controls, immutable audit trails, and human-in-the-loop approval gates. Trusted by global carriers, financial services leaders, US Federal agencies, and enterprises worldwide
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