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Product Designer, Subscriptions and Services (Helsinki)

Elisa šŸ‡«šŸ‡® Helsinki, Uusimaa, Finland

Hybrid Full-time Mid-level

The Product Designer is responsible for modeling and designing product structures, data, and business requirements to ensure efficient product lifecycle management. They act as a bridge between business needs and development teams, documenting requirements and optimizing processes to support business growth.

Responsibilities

  • Analyse current product state, model and document products and components with requirements
  • Standardise product data and structures in the product information system
  • Participate in designing a new product‑management operating model
  • Model and design product structures, data, business requirements and implementation options
  • Describe and optimise product structure, versions and configurability
  • Analyse large data sets to optimise product portfolios
  • Bridge business and development teams, translating business needs into concrete solutions
  • Discuss implementation approaches with stakeholders and guide towards optimal solutions
  • Document and present product structures, use cases and requirements for development readiness
  • Assist business in scope definition based on effort estimates and stakeholder feedback
  • Collaborate with development teams throughout design and development phases

Requirements

  • Strong experience defining and managing product structures, data models and modularisation
  • Practical experience with commercial product catalogs and modelling
  • Knowledge of TM Forum Information Framework (SID), eTOM or similar
  • Experience with order, delivery and invoicing processes; familiarity with BSS/OSS systems a plus
  • Several years defining requirements and use cases for product or process development
  • Experience analysing large data sets and product portfolios
  • Ability to work fluently in Finnish and English
  • Excellent problem‑solving and analytical decision‑making skills
  • Customer‑centric mindset and commitment to outstanding user experience
  • Willingness to challenge legacy processes and share ideas

Benefits

  • Opportunity to influence Elisa’s B2B client business development
  • Collaborative multicultural team
  • Company culture that values face‑to‑face interaction, community and belonging
  • Hybrid work model – average of three days per week at Elisa’s headquarters in Pasila
  • Professional growth in a dynamic, innovative environment

Key Skills

Product Design Product Modularisation Data Modelling TM Forum SID eTOM Framework BSS/OSS Knowledge Order Management Processes Delivery & Invoicing Processes Large Data Set Analysis Business Process Optimisation Requirement Gathering Use Case Development Wireframing Prototyping Design Systems Stakeholder Management Cross‑functional Collaboration Agile Methodologies User‑Centred Design Customer Experience (CX) Problem Solving Analytical Decision Making Finnish Language English Language Communication Skills Presentation Skills Documentation Change Management

About Elisa

Elisa is a leading telecommunications provider in Finland, offering digital services and solutions across consumer and B2B markets.

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