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Lead Product Designer

Zendesk đŸ‡©đŸ‡Ș Berlin, Germany

$332,000 - $498,000 Full-time Lead

Lead end-to-end design for AI Agents experiences, from discovery and strategy through to launch and iteration. Collaborate with cross-functional teams including Product, Engineering, and Research to translate complex technical capabilities into simple, intuitive customer experiences.

Responsibilities

  • Lead end-to-end design for AI Agents experiences, from discovery and strategy through to launch and iteration. Collaborate with cross-functional teams including Product, Engineering, and Research to translate complex technical capabilities into simple, intuitive customer experiences.

Requirements

  • Requires 7+ years of product design experience in consumer or B2B SaaS applications, specifically with AI, automation, or conversational workflows. Candidates must demonstrate strong strategic thinking, a solid design process, and the ability to create reusable design patterns.

Benefits

  • Flexible working hours
  • Remote work options
  • Collaborative team environment
  • Professional growth opportunities

Key Skills

Product design AI agents experience design End‑to‑end design process User research Strategic design thinking Design systems Prototyping Interaction design Cross‑functional collaboration Product‑engineering partnership Usability testing Wireframing Visual design Problem solving Communication Leadership Mentoring Agile methodology Design documentation Customer journey mapping

About Zendesk

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