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Lead end-to-end design for AI Agents experiences, from discovery and strategy through to launch and iteration. Partner with cross-functional teams including Product, Engineering, and Research to translate complex technical capabilities into simple, intuitive customer experiences.
Responsibilities
- Lead end-to-end design for AI Agents experiences, from discovery and strategy through to launch and iteration. Partner with cross-functional teams including Product, Engineering, and Research to translate complex technical capabilities into simple, intuitive customer experiences.
Requirements
- Requires 7+ years of product design experience in consumer or B2B SaaS applications, specifically with generative AI or automation workflows. Candidates must demonstrate a strong design process, strategic thinking, and the ability to collaborate effectively in a technical, global environment.
Benefits
- Flexible working hours
- Remote work options
- Professional development opportunities
Key Skills
About Zendesk
Move beyond deflection. Deliver real resolutions with self-improving AI agents that learn, adapt, and outperform, on every channel, on any platform.
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