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Lead Product Designer

Zendesk đŸ‡”đŸ‡± Poland

$332,000 - $498,000 Full-time Lead

Lead end-to-end design for AI Agents experiences, from discovery and strategy through to launch and iteration. Partner with cross-functional teams including Product, Engineering, and Research to translate complex technical capabilities into simple, intuitive customer experiences.

Responsibilities

  • Lead end-to-end design for AI Agents experiences, from discovery and strategy through to launch and iteration. Partner with cross-functional teams including Product, Engineering, and Research to translate complex technical capabilities into simple, intuitive customer experiences.

Requirements

  • Requires 7+ years of product design experience in consumer or B2B SaaS applications, specifically with generative AI or automation workflows. Candidates must demonstrate a strong design process, strategic thinking, and the ability to collaborate effectively in a technical, global environment.

Benefits

  • Flexible working hours
  • Remote work options
  • Professional development opportunities

Key Skills

Product Design AI Agents Experiences Discovery & Strategy Launch & Iteration Cross‑functional Collaboration (Product, Engineering, Research) Generative AI Automation Workflows Design Process Strategic Thinking User Research Prototyping Design Systems Interaction Design Global Team Collaboration Communication

About Zendesk

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