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Service Design Manager
Gattaca 🇬🇧 Redhill, Surrey, England, United Kingdom
The Service Design Manager is responsible for defining and implementing service design and transition strategies for large-scale IT programmes. They lead end-to-end service design activities, ensuring processes, governance, and operational readiness are maintained throughout the service lifecycle.
Responsibilities
- The Service Design Manager is responsible for defining and implementing service design and transition strategies for large-scale IT programmes. They lead end-to-end service design activities, ensuring processes, governance, and operational readiness are maintained throughout the service lifecycle.
Requirements
- Candidates must hold a bachelor's degree in a relevant technical field and possess proven experience in service design and transition within complex IT environments. Strong knowledge of ITIL, ISO 20000, and multi-supplier interface management is essential for this role.
Key Skills
About Gattaca
Always Ahead. Since 1984. For over forty years, Gattaca has been at the heart of industries where precision, resilience, and expertise matter most. We don’t just deliver people. We deliver solutions – building the capability businesses need to thrive and creating the opportunities people need to grow. Guided by our values, powered by smart technology, and driven by people, we create lasting impact through insight, partnership, and innovation. Our purpose is clear. "To provide the skills needed to build a better future - one job at a time." Every project matters. We are driven by the long-term impact our work has on businesses, individuals, industries, and society. Our vision is simple. "To be the STEM partner of choice." With over 40 years of deep sector expertise, we are uniquely positioned within the science, technology, engineering and mathematics landscape. Our mission is straight-forward. Every day we deliver a service that is so trusted that our customers, colleagues and
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