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UX researcher
My Jewellery đłđ± 's-Hertogenbosch, North Brabant, Netherlands
The UX Researcher will conduct qualitative and quantitative user research to optimize the digital and physical customer experience across the webshop and app. They will translate customer insights into concrete recommendations and collaborate with UX designers to test solutions via wireframes and prototypes.
Responsibilities
- Plan and execute qualitative user research studies including interviews, usability tests, focus groups, and card sorting
- Translate business and customer questions into appropriate research approaches
- Analyse research findings and turn them into concrete recommendations and improvements
- Collaborate with UX Designers to create user flows, wireframes and prototypes for testing solutions
- Advise stakeholders and help teams make decisions based on user insights
- Stay upâtoâdate with UX research developments and apply new learnings to My Jewellery
Requirements
- Bachelor's or Master's degree in Marketing, Psychology, Interaction Design or related field
- Minimum 5 years experience as a UX Researcher or similar role
- Extensive experience planning, conducting and analysing qualitative user research (interviews, usability tests, focus groups, card sorting)
- Proficiency with UX research tools such as Hotjar
- Excellent command of Dutch and English, both written and spoken
- Strong presentation skills for communicating research insights
- Experience with Figma
- Analytical, solutionâoriented, and customerâfocused mindset
Benefits
- Personal Development
- Ownership Opportunities
- Innovation Space
Key Skills
About My Jewellery
Based in Den Bosch, The Netherlands, My Jewellery is a âjewellery first fashion brandâ with attention for everyone. Founded in 2011 with the vision to embrace the ongoing celebration of life, weâve grown into one of the fastest-growing e-commerce brands in the Netherlands. Our 850+ colleagues work together to create a brand that represents the best of all of us: at our Headquarters, in My Warehouse, or in one of the 40+ Boutiques across the Netherlands, Belgium, Germany and France. At My Jewellery, itâs all about you. Because when you grow, we grow with you. We believe everyone has a unique talent and deserves the space, trust and freedom to develop it. Thatâs why we offer autonomy and responsibility in a dynamic environment where ambition is high, ownership is encouraged, and no day is ever the same. Together with curious and driven colleagues, we work towards one shared mission: growing My Jewellery into an inspiring international brand, while staying true to our roots and values
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