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Principal UX Researcher

Athenahealth 🇺🇸 Boston, Massachusetts, United States of America

$153,000 - $259,000 Full-time Senior

The Principal UX Researcher will lead discovery research and experience measurement initiatives to inform product strategy for clinician-facing mobile applications. They will partner with cross-functional teams to translate research insights into actionable product outcomes and facilitate workshops to align stakeholders.

Responsibilities

  • The Principal UX Researcher will lead discovery research and experience measurement initiatives to inform product strategy for clinician-facing mobile applications. They will partner with cross-functional teams to translate research insights into actionable product outcomes and facilitate workshops to align stakeholders.

Requirements

  • Candidates must have at least 8 years of professional experience in user experience research or product strategy and a degree in a relevant field. Proficiency in qualitative and quantitative research methods, along with knowledge of healthcare industry trends, is essential.

Benefits

  • Health benefits
  • Financial benefits
  • Commuter support
  • Employee assistance programs
  • Tuition assistance
  • Employee resource groups
  • Equity plans
  • Annual discretionary bonus plan
  • Variable compensation plan

Key Skills

UX research leadership Discovery research Experience measurement Product strategy alignment Clinician‑facing mobile apps Cross‑functional partnership Research insight translation Workshop facilitation Stakeholder alignment Qualitative research methods Quantitative research methods Healthcare industry knowledge User interviewing Usability testing Survey design Data analysis Statistical tools Persona development Journey mapping Design thinking Agile methodology Presentation skills Report writing Collaboration with product and engineering

About Athenahealth

athenahealth strives to cure complexity and simplify the practice of healthcare. Our innovative technology includes electronic health records, revenue cycle management, and patient engagement solutions that help healthcare providers, administrators, and practices eliminate friction for patients while getting paid efficiently. athenahealth partners with practices with purpose-built software backed by expertise to produce the insights needed to drive better clinical and financial outcomes. We’re inspired by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Our vibrant and talented employees spark the innovation and passion needed to accomplish our goals. We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where we each feel comfortable bringing their best selves to work. Our dedication to creating an exceptiona

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