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User Experience (UX) Designer (Technology Innovation Division)
Mbta đşđ¸ Boston, Massachusetts, United States
The UX Designer is responsible for planning and delivering user experience design and research activities to improve the usability and accessibility of MBTA products. They collaborate with cross-functional teams to translate user insights into actionable, production-ready design solutions.
Responsibilities
- The UX Designer is responsible for planning and delivering user experience design and research activities to improve the usability and accessibility of MBTA products. They collaborate with cross-functional teams to translate user insights into actionable, production-ready design solutions.
Requirements
- Candidates must have a bachelor's degree and at least two years of professional experience in UX design. The role requires strong knowledge of design methods, research practices, and the ability to effectively communicate design decisions to stakeholders.
Benefits
- Paid sick leave
- Monthly transportation pass
Key Skills
About Mbta
The Massachusetts Bay Transportation Authority, often referred to as the MBTA or simply The T, is the public operator of most bus, subway, commuter rail and ferry systems in the greater Boston, Massachusetts, area. The MBTA is the largest transit provider in New England, and the fifth largest in the country. The MBTA directly operates or contracts out for service using eight different modes: heavy rail, light rail, bus rapid transit, local/express bus, trackless trolley, commuter rail, commuter boat, and paratransit. In Boston, 55% of all work trips and 42% of all trips into downtown are made by transit. The MBTA district is made up of 175 communities with a total population of 4.7 million. Almost three-quarters of all Massachusetts residents live within the MBTA service area.
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