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Principal UX Researcher
Athenahealth đșđž Boston, Massachusetts, United States
The Principal UX Researcher will lead discovery research and experience measurement initiatives to inform product strategy for clinician-facing mobile applications. This role involves conducting onsite customer shadowing, synthesizing research into actionable insights, and partnering with cross-functional teams to drive evidence-based design decisions.
Responsibilities
- The Principal UX Researcher will lead discovery research and experience measurement initiatives to inform product strategy for clinician-facing mobile applications. This role involves conducting onsite customer shadowing, synthesizing research into actionable insights, and partnering with cross-functional teams to drive evidence-based design decisions.
Requirements
- Candidates must have at least 8 years of professional experience in user experience research or product strategy, along with a Bachelor's or Master's degree in a relevant field. Proficiency in qualitative and quantitative research methods, as well as experience with AI tools and complex workflow analysis, is required.
Benefits
- Health insurance
- Financial benefits
- Commuter support
- Employee assistance programs
- Tuition assistance
- Employee resource groups
- Annual discretionary bonus plan
- Variable compensation plan
- Equity plans
Key Skills
About Athenahealth
athenahealth strives to cure complexity and simplify the practice of healthcare. Our innovative technology includes electronic health records, revenue cycle management, and patient engagement solutions that help healthcare providers, administrators, and practices eliminate friction for patients while getting paid efficiently. athenahealth partners with practices with purpose-built software backed by expertise to produce the insights needed to drive better clinical and financial outcomes. Weâre inspired by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Our vibrant and talented employees spark the innovation and passion needed to accomplish our goals. We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where we each feel comfortable bringing their best selves to work. Our dedication to creating an exceptiona
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