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UX Researcher

Ecs Tech Inc 🇺🇸 Arlington, Virginia, United States

Hybrid $120,000 - $140,000 Full-time Senior

The UX Researcher will plan, execute, and analyze research sprints to validate design decisions and reduce delivery risk for the CIRCIA program. They will collaborate with product managers and designers to translate research findings into actionable insights and human-centered design artifacts.

Responsibilities

  • Define research goals and select appropriate methods (usability testing, interviews, surveys, card sorting, tree testing)
  • Develop research plans and facilitation guides
  • Conduct participant outreach, scheduling, note‑taking, and documentation
  • Analyze findings and translate them into clear insights and recommendations
  • Create human‑centered artifacts such as journey maps, service blueprints, and personas
  • Present findings to cross‑functional and executive audiences

Requirements

  • Bachelor's degree in HCI, Psychology, Design Research or related field, or equivalent experience
  • 5+ years of UX research experience, including moderated and unmoderated studies
  • Strong ability to synthesize qualitative and quantitative findings into actionable recommendations
  • Familiarity with research operations best practices (recruiting, scheduling, consent, documentation)

Key Skills

Usability testing User interviews Surveys Card sorting Tree testing Qualitative analysis Quantitative analysis Research synthesis Journey mapping Service blueprinting Persona creation Stakeholder communication Presentation skills Research operations Cross‑functional collaboration Project planning Data visualization Critical thinking Problem solving Remote participant recruitment

About Ecs Tech Inc

ECS provides technology services for the U.S. government, supporting the CIRCIA program that standardizes cyber‑incident reporting.

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