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Product Designer L2/Senior - CEG (Bangkok - Based, Relocation Provided)

Agoda 🇺🇦 Kyiv, Ukraine

Full-time Senior

Lead the design and execution of self-service tools within the Customer Experience Group to reduce friction in the guest booking process. Collaborate with product managers and engineers to transform concepts into interactive experiences through discovery, prototyping, and iterative testing.

Responsibilities

  • Lead the design and execution of self-service tools within the Customer Experience Group to reduce friction in the guest booking process. Collaborate with product managers and engineers to transform concepts into interactive experiences through discovery, prototyping, and iterative testing.

Requirements

  • Requires over 5 years of full-time experience as a UX/Interaction designer for digital products, preferably in-house. Candidates must demonstrate a track record of crafting sophisticated customer journeys and the ability to lead strategic design visions.

Benefits

  • Relocation Provided

Key Skills

Product design UX design Interaction design Self‑service tool design Customer journey mapping Discovery research Prototyping Iterative testing Collaboration with product managers Collaboration with engineers Design systems User flow creation Visual design High‑fidelity mockups Stakeholder communication Problem solving Strategic design thinking

About Agoda

At Agoda, we bridge the world through travel. We aim to make it easy and rewarding for more travelers to explore and experience the amazing world we live in. We do so by enabling more people to see the world for less – with our best-value deals across our 6,000,000+ hotels and holiday properties, 130,000+ flight routes, 360,000+ activities, and more. Agoda was founded in 2005 in Thailand by two lifelong friends with a shared passion for travel. Today, Agoda is part of Booking Holdings [BKNG], and we have more than 7,000 employees from 90 nationalities in offices across Asia Pacific, the Middle East, Europe, and the Americas. In every department – from engineering to customer support – you’ll find that data and technology are at the heart of our culture. There’s never a boring day at Agoda as we aim to make travel hassle-free for everyone. If you’re ready to begin your best journey with us and help us build travel for the world, join us. For properties seeking partnership with Ag

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