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UX Researcher & Service Designer - A26344

Activate Interactive 🇸🇬 Singapore

Contract Senior

The role involves conducting discovery and generative research with agency teams to map end-to-end processes from business ideas to digital requirements. The researcher will translate these insights into design principles to inform the creation of a supporting tool or AI agent.

Responsibilities

  • The role involves conducting discovery and generative research with agency teams to map end-to-end processes from business ideas to digital requirements. The researcher will translate these insights into design principles to inform the creation of a supporting tool or AI agent.

Requirements

  • Candidates need at least 5 years of experience in service design, UX research, or product discovery, specifically in shaping ambiguous problem spaces. Strong skills in workshop facilitation, synthesis, and an interest in AI-assisted tools are required.

Benefits

  • Fun working environment
  • Employee Wellness Program
  • Opportunity to work on Singapore Government Agencies projects
  • Structured development framework
  • Growth opportunities

Key Skills

Service design UX research Product discovery Workshop facilitation Insight synthesis Generative research AI‑assisted tool exploration Cross‑functional collaboration User journey mapping Design principle development Qualitative research methods Quantitative research methods Stakeholder communication Problem‑space framing Strategic thinking

About Activate Interactive

Founded in 1997, Activate Interactive Pte Ltd is a leading technology consultancy in Singapore that fuses strategy consulting, creativity, and engineering to drive digital innovations. ​ ​We offer quality, cost-effective and impactful end-to-end application development, including mobile and web applications, cloud technology, UI/UX design and more.​ ​We integrate digital technology into all areas of a business, helping clients remove technology roadblocks and increase their efficiency to better serve and deliver value to their communities, regardless of their business size and type.​ At Activate, we also believe in providing a conducive environment and developing our employees to realise their full potential. Today, we have a team of more than 150 employees. ​We aspire to help people live better and healthier with technology by providing holistic solutions to improve population health. ​

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