Starbucks Coffee Company logo

lead UX researcher

Starbucks Coffee Company 🇨🇦 Toronto, Ontario, Canada

$132,000 - $179,000 Full-time Lead

The lead UX researcher will plan and conduct end-to-end research projects to inform product strategy and design decisions. They will act as a consultant to cross-functional teams, packaging insights into actionable tools and driving leadership buy-in for research initiatives.

Responsibilities

  • The lead UX researcher will plan and conduct end-to-end research projects to inform product strategy and design decisions. They will act as a consultant to cross-functional teams, packaging insights into actionable tools and driving leadership buy-in for research initiatives.

Requirements

  • Candidates must have at least 6 years of experience in software and digital experience research, including 2 years of driving large-scale roadmaps. Proficiency in a wide range of qualitative and quantitative research methods and excellent communication skills are required.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Short-term disability
  • Long-term disability
  • Paid parental leave
  • Family expansion reimbursement
  • Paid vacation
  • Sick time
  • Paid holidays
  • Personal days
  • 401(k) retirement plan
  • Company stock program
  • Equity program
  • Emergency savings
  • Tuition coverage
  • Student loan management
  • Backup care
  • DACA reimbursement

Key Skills

qualitative research methods quantitative research methods user interviews surveys usability testing data analysis insight synthesis research roadmaps cross‑functional consulting stakeholder communication presentation skills project planning leadership software research tools design strategy

About Starbucks Coffee Company

At Starbucks, we like to say that we are not in the coffee business serving people, but in the people business serving coffee. Here, our employees - who we call partners – are the heart of the Starbucks experience, and being a partner means aspiring to become part of something bigger: inspiring positive change in the world and growing in your career and in your community. ​ It’s an opportunity to be your personal best. ​ In everything we do, we are dedicated to our mission: To be the premier purveyor of the finest coffee in the world, inspiring and nurturing the human spirit — one person, one cup and one neighborhood at a time. Starbucks is an equal opportunity employer. Explore opportunities, benefits and more at careers.starbucks.com

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