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Senior UX Researcher

The Mom Project 🇺🇸 New York, New York, United States of America

Contract Senior

The role supports the Community squad by identifying foundational and tactical research opportunities to inform product decisions. You will partner with product, design, engineering, and analytics teams to foster human connection among Etsy users.

Responsibilities

  • The role supports the Community squad by identifying foundational and tactical research opportunities to inform product decisions. You will partner with product, design, engineering, and analytics teams to foster human connection among Etsy users.

Requirements

  • Candidates must demonstrate an in-depth understanding of diverse research approaches and modern web/app design trends. You should be an engaging storyteller with the ability to build relationships and influence stakeholders through a customer-centric lens.

Benefits

  • Medical
  • Dental
  • 401k

Key Skills

User research Qualitative research Quantitative research User interviews Surveys Usability testing Diary studies Contextual inquiry Persona development Journey mapping Research synthesis Data analysis Storytelling Stakeholder communication Presentation skills Design thinking Human‑centered design Collaboration with product teams Collaboration with design teams Collaboration with engineering teams Collaboration with analytics teams Research planning Recruitment of participants Report writing Insight generation Strategic thinking Empathy Problem solving Agile methodology

About The Mom Project

The Mom Project is a talent community of 2M+ highly engaged, impact-driven professionals, anchored by moms and evolved to include parents, caregivers, and other exceptional professionals. We call them MOMs: Makers of Momentum. Inspired by mission, driven by purpose, fueled by impact, our members bring in-demand superpowers, resilience, and a bias for execution that drive real business results across hiring, engagement, and partnerships. Our mission is to create economic impact for both our MOM community and the companies they serve.

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