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Product Designer L2/Senior - CEG (Bangkok - Based, Relocation Provided)

Agoda đŸ‡±đŸ‡ș Luxembourg

Full-time Senior

You will lead the design direction for the Customer Experience Group to reduce friction in the guest booking process. This involves running discovery phases, testing prototypes, and collaborating with cross-functional teams to deliver cohesive, customer-centric solutions.

Responsibilities

  • You will lead the design direction for the Customer Experience Group to reduce friction in the guest booking process. This involves running discovery phases, testing prototypes, and collaborating with cross-functional teams to deliver cohesive, customer-centric solutions.

Requirements

  • The role requires 5+ years of full-time experience as a UX/Interaction designer for digital or web-based products. Candidates must demonstrate a track record of crafting sophisticated customer journeys and possess strong soft skills in negotiation and strategic leadership.

Benefits

  • Relocation provided

Key Skills

UX design Interaction design Customer journey mapping Discovery research Prototype testing Cross‑functional collaboration Strategic leadership Negotiation Stakeholder management User‑centered design Wireframing Design systems Agile methodology Figma or similar design tools Data‑driven decision making

About Agoda

At Agoda, we bridge the world through travel. We aim to make it easy and rewarding for more travelers to explore and experience the amazing world we live in. We do so by enabling more people to see the world for less – with our best-value deals across our 6,000,000+ hotels and holiday properties, 130,000+ flight routes, 360,000+ activities, and more. Agoda was founded in 2005 in Thailand by two lifelong friends with a shared passion for travel. Today, Agoda is part of Booking Holdings [BKNG], and we have more than 7,000 employees from 90 nationalities in offices across Asia Pacific, the Middle East, Europe, and the Americas. In every department – from engineering to customer support – you’ll find that data and technology are at the heart of our culture. There’s never a boring day at Agoda as we aim to make travel hassle-free for everyone. If you’re ready to begin your best journey with us and help us build travel for the world, join us. For properties seeking partnership with Ag

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