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UX Researcher, Qualitative

Ladders 🇺🇸 United States of America

$110,000 - $125,000 Full-time

The researcher will lead the establishment of a repeatable qualitative research cadence and partner with Design and Product teams to generate actionable patient insights. They are also responsible for improving research operations, participant outreach, and maintaining the qualitative research toolkit.

Responsibilities

  • The researcher will lead the establishment of a repeatable qualitative research cadence and partner with Design and Product teams to generate actionable patient insights. They are also responsible for improving research operations, participant outreach, and maintaining the qualitative research toolkit.

Requirements

  • Candidates must have at least 2 years of hands-on qualitative or UX research experience with proven end-to-end ownership of generative studies. Experience with research processes and familiarity with healthcare-specific regulations like HIPAA and IRB are highly valued.

Benefits

  • Whole-body scans
  • Flexible career growth
  • Social events
  • Flexible vacation policy
  • Health benefits
  • Dental benefits
  • Vision benefits
  • Mental health benefits
  • 401(k) retirement savings plan

Key Skills

Qualitative User Research Interview Facilitation Generative Study Design Research Operations Management Participant Recruitment Qualitative Research Toolkit Healthcare Regulations (HIPAA, IRB) Data Synthesis Insight Generation Collaboration with Design and Product Teams Reporting and Presentation User Insight Translation Research Planning Stakeholder Communication Problem Solving

About Ladders

We lead the leaders. Ladder’s community of 10 mm leading professionals come to us to be inspired, grow in their careers, and get ahead in their professional lives. We focus on the $100K+ job market, representing 25% of all jobs and about 50% of income in the US & Canada. We build data-driven tools, marketplaces, news and entertainment products for our growing audience, and the companies, recruiters, and advertisers that want to reach them. We work best with people who enjoy using their talents, commitment and hard work to achieve great successes for millions of real life users through products that impact their careers. We are deeply technology-driven -- about half the company are engineers, technical product people or product designers -- but we never build technology for technology’s sake. We’re always trying to connect our efforts to the good it can do in people’s lives.

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