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Senior UX Researcher

Cars Commerce 🇺🇸 Chicago, Illinois, United States of America

$118,600 - $148,250 Full-time Senior

The Senior UX Researcher will lead complex, high-impact research initiatives to inform product strategy and design decisions. They will also strengthen the research practice by mentoring team members and advocating for customer-centered decision-making across the organization.

Responsibilities

  • The Senior UX Researcher will lead complex, high-impact research initiatives to inform product strategy and design decisions. They will also strengthen the research practice by mentoring team members and advocating for customer-centered decision-making across the organization.

Requirements

  • Candidates must have at least 5 years of experience in UX research, including expertise in mixed-methods research and working within SaaS organizations. A Bachelor's or Master's degree in a relevant field such as human-computer interaction or psychology is required.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • New hire stipend for home office set-up
  • Paid time off
  • Paid holidays
  • Floating holiday
  • Volunteer day
  • Recharge day

Key Skills

UX research Mixed‑methods research User interviews Surveys Usability testing Quantitative analysis Qualitative analysis Customer journey mapping Stakeholder collaboration Mentoring junior researchers Advocacy for customer‑centered decisions SaaS product experience Human‑computer interaction Psychology Data synthesis Report writing Presentation skills Strategic insight generation Cross‑functional teamwork Design thinking Agile methodology

About Cars Commerce

Cars Commerce is an audience-driven technology company empowering automotive that simplifies everything about buying and selling cars. The Cars Commerce platform includes the flagship automotive marketplace and dealer reputation site Cars.com, innovative digital marketing technology and services from Dealer Inspire, industry-leading trade-in and appraisal technology from AccuTrade, an exclusive in-market media network, and powerful and predictive AI technologies that enable more efficient and profitable retail operations. Cars Commerce is the essential partner to stay one step ahead in automotive.

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