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"A designer knows he has achieved perfection not when there is nothing left to add, but when there is nothing left to take away."

— Antoine de Saint-Exupéry

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Product Designer, Trust & Risk

Whatnot 🇺🇸 Los Angeles, California, United States of America

Hybrid $153,000 - $235,000 Full-time Senior

Design end-to-end experiences and tools to detect policy violations, reduce fraud, and manage marketplace trust and risk. Collaborate with cross-functional teams to translate complex risk signals into intuitive workflows for both users and internal moderators.

Responsibilities

  • Design end‑to‑end experiences that protect marketplace integrity while minimizing friction
  • Translate complex policies and risk signals into intuitive product experiences
  • Create wireframes, prototypes, and polished visuals for Trust & Risk tools
  • Support internal moderation and enforcement teams with usable tooling
  • Contribute to the design system and advocate for accessibility
  • Use data, research, and feedback to iterate and identify new trust‑building opportunities

Requirements

  • 5+ years of Product Design experience with a strong portfolio
  • Advanced proficiency in Figma, Protopie, Framer, or similar tools
  • Experience designing complex systems and workflows
  • Strong interaction and systems thinking
  • Ability to conduct user research, wireframing, prototyping, and usability testing
  • Excellent communication and collaboration skills

Benefits

  • Generous holiday and time‑off policy
  • Medical, dental, and vision health insurance
  • Work‑from‑home support
  • Retirement plans with 401k matching up to 4%
  • Monthly allowance for product testing
  • Parental leave

Key Skills

Product design Figma Protopie Framer User research Wireframing Prototyping Usability testing Interaction design Systems thinking Design systems Accessibility Inclusive design Cross‑functional collaboration Data‑driven design Risk analysis Policy translation Communication Agile methodology Problem solving Mentorship User‑centered design Visual design High‑fidelity mockups Stakeholder management UX writing

About Whatnot

Whatnot is the largest live‑shopping platform in North America and Europe, enabling creators to sell products through real‑time video streams.

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