Edeka Zentrale Stiftung & Co. Kg logo

(Senior) UX Researcher (m/w/d)

Edeka Zentrale Stiftung & Co. Kg đŸ‡©đŸ‡Ș Hamburg, Germany

Hybrid Full-time Senior

Establish and develop a holistic user research practice to drive data-based decisions for app and web offerings. Collaborate with product management, design, and analytics to integrate user insights into agile development processes.

Responsibilities

  • Build and continuously improve a holistic User‑Research practice within digital product development
  • Design, plan, conduct and moderate qualitative and quantitative research studies across the product lifecycle
  • Analyze, synthesize and clearly present research results, delivering actionable recommendations for product, UX and business
  • Advise Product Management, Design, Development and other stakeholders on suitable research methods and result interpretation
  • Establish scalable research processes, standards and methods for long‑term integration of user research
  • Integrate User Research into agile product development and promote a user‑centered product culture
  • Develop tracking concepts, plan, support and evaluate A/B tests and data‑based validation methods
  • Create and maintain central research documentation accessible organization‑wide
  • Collaborate closely with Product Design, Product Management, Analytics and Development to continuously improve digital products and services

Requirements

  • Completed university degree in Psychology, HCI, UX, Social Sciences or related field
  • Multiple years of professional experience in User Research or UX Research, preferably in e‑commerce or platform businesses
  • Strong knowledge of qualitative and quantitative research methods and their application
  • Experience planning, conducting and analyzing user studies throughout product lifecycles
  • Understanding of data‑driven product development, tracking concepts, analytics and A/B testing
  • Ability to develop and maintain research processes, standards and methods
  • Experience working with agile product teams and interdisciplinary stakeholders
  • Excellent analytical, strategic and conceptual skills
  • High communication and moderation competence
  • Self‑organized, structured and results‑oriented work style
  • Fluent German (minimum C1) and English

Benefits

  • Secure employment at a leading retail company
  • Flexible working hours with optional mobile work
  • 30 days vacation
  • Daily fresh lunch at subsidised price
  • Fitness studio access
  • Concierge service
  • Subsidised Germany ticket and company bike
  • Partner discounts and corporate pension scheme
  • Comprehensive health management program

Key Skills

User research Qualitative research methods Quantitative research methods Interview techniques Survey design Usability testing A/B testing Analytics tools Data analysis Statistical software Design thinking Design systems Agile methodology Stakeholder collaboration Presentation skills Report writing German (C1) English proficiency Strategic thinking Problem solving Communication Project coordination

About Edeka Zentrale Stiftung & Co. Kg

EDEKA Zentrale is Germany’s largest retailer with over 10,900 stores, 417,500 employees and a strong focus on digital innovation for its customers.

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