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(Senior) UX Researcher (m/w/d)
Edeka Zentrale Stiftung & Co. Kg đ©đȘ Hamburg, Germany
Establish and develop a holistic user research practice to drive data-based decisions for app and web offerings. Collaborate with product management, design, and analytics to integrate user insights into agile development processes.
Responsibilities
- Build and continuously improve a holistic UserâResearch practice within digital product development
- Design, plan, conduct and moderate qualitative and quantitative research studies across the product lifecycle
- Analyze, synthesize and clearly present research results, delivering actionable recommendations for product, UX and business
- Advise Product Management, Design, Development and other stakeholders on suitable research methods and result interpretation
- Establish scalable research processes, standards and methods for longâterm integration of user research
- Integrate User Research into agile product development and promote a userâcentered product culture
- Develop tracking concepts, plan, support and evaluate A/B tests and dataâbased validation methods
- Create and maintain central research documentation accessible organizationâwide
- Collaborate closely with Product Design, Product Management, Analytics and Development to continuously improve digital products and services
Requirements
- Completed university degree in Psychology, HCI, UX, Social Sciences or related field
- Multiple years of professional experience in User Research or UX Research, preferably in eâcommerce or platform businesses
- Strong knowledge of qualitative and quantitative research methods and their application
- Experience planning, conducting and analyzing user studies throughout product lifecycles
- Understanding of dataâdriven product development, tracking concepts, analytics and A/B testing
- Ability to develop and maintain research processes, standards and methods
- Experience working with agile product teams and interdisciplinary stakeholders
- Excellent analytical, strategic and conceptual skills
- High communication and moderation competence
- Selfâorganized, structured and resultsâoriented work style
- Fluent German (minimum C1) and English
Benefits
- Secure employment at a leading retail company
- Flexible working hours with optional mobile work
- 30 days vacation
- Daily fresh lunch at subsidised price
- Fitness studio access
- Concierge service
- Subsidised Germany ticket and company bike
- Partner discounts and corporate pension scheme
- Comprehensive health management program
Key Skills
About Edeka Zentrale Stiftung & Co. Kg
EDEKA Zentrale is Germanyâs largest retailer with over 10,900 stores, 417,500 employees and a strong focus on digital innovation for its customers.
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