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You will plan and execute end-to-end qualitative and quantitative research to help product teams understand user needs and behaviors. Additionally, you will contribute to ResearchOps and collaborate with cross-functional teams to turn research findings into actionable product decisions.
Responsibilities
- You will plan and execute end-to-end qualitative and quantitative research to help product teams understand user needs and behaviors. Additionally, you will contribute to ResearchOps and collaborate with cross-functional teams to turn research findings into actionable product decisions.
Requirements
- Candidates must have at least 2 years of professional UX research experience and a degree in a relevant field such as Psychology, HCI, or Social Sciences. Proficiency in English is required, with a strong preference for fluency in German or Dutch.
Key Skills
About Topdesk
Delivering consistently great services should be easy – even when you’re busy. It’s why we made TOPdesk: a platform that simplifies life at the IT service desk, so you have more time for the work that wows. ✔ Quick to set up with templates and best practices ✔ Easy to tweak for continual service improvements ✔ Enjoy guidance from real people, every step of the way Let's make service happen together. At TOPdesk, we believe in helping people do the work they love and do best. To make this happen, we offer a service management solution that combines a ready-to-use tool with dedicated in-house experts. A bit more about us: 👉 900+ employees ready to help you out 🌎 11 TOPdesk offices worldwide ❤ 10 million active users on SaaS ⭐ 4.5/5 Score on Gartner Peer Insights
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