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The Senior UX Researcher will lead research direction across product domains, identifying knowledge gaps and executing complex qualitative and quantitative studies. They will synthesize insights to shape product strategy while collaborating with cross-functional teams and mentoring junior staff.
Responsibilities
- The Senior UX Researcher will lead research direction across product domains, identifying knowledge gaps and executing complex qualitative and quantitative studies. They will synthesize insights to shape product strategy while collaborating with cross-functional teams and mentoring junior staff.
Requirements
- Candidates must have 5+ years of professional UX research experience and a degree in a relevant field such as HCI, Psychology, or Social Sciences. Strong proficiency in both qualitative and quantitative methods, along with excellent communication skills and fluency in English, is required.
Benefits
- 10 to Grow personal development budget
- 10% of salary for personal development
- 10% of working time for personal development
- Volunteer work time allowance
Key Skills
About Topdesk
Delivering consistently great services should be easy – even when you’re busy. It’s why we made TOPdesk: a platform that simplifies life at the IT service desk, so you have more time for the work that wows. ✔ Quick to set up with templates and best practices ✔ Easy to tweak for continual service improvements ✔ Enjoy guidance from real people, every step of the way Let's make service happen together. At TOPdesk, we believe in helping people do the work they love and do best. To make this happen, we offer a service management solution that combines a ready-to-use tool with dedicated in-house experts. A bit more about us: 👉 900+ employees ready to help you out 🌎 11 TOPdesk offices worldwide ❤ 10 million active users on SaaS ⭐ 4.5/5 Score on Gartner Peer Insights
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