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Sr. UX Researcher, Applied AI Solutions

Amazon Web Services (aws) 🇺🇸 New York, New York, United States of America

$152,200 - $226,500 Full-time Senior

Lead end-to-end research programs to shape AI-native business applications by identifying customer needs and evaluating emerging concepts. Partner with cross-functional teams to translate complex findings into actionable recommendations that influence product roadmaps and strategy.

Responsibilities

  • Lead end-to-end research programs to shape AI-native business applications by identifying customer needs and evaluating emerging concepts. Partner with cross-functional teams to translate complex findings into actionable recommendations that influence product roadmaps and strategy.

Requirements

  • Requires 5+ years of experience leading user research projects and proficiency in a wide range of qualitative and quantitative methodologies. A bachelor's degree in HCDE, Human Factors, Cognitive Psychology, or a related field is required, with a portfolio of past work.

Benefits

  • Sign-on payments
  • Restricted stock units (RSUs)
  • Health insurance
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Prescription insurance
  • Basic Life & AD&D insurance
  • Supplemental life plans
  • EAP
  • Mental Health Support
  • Medical Advice Line
  • Flexible Spending Accounts
  • Adoption and Surrogacy Reimbursement coverage
  • 401(k) matching
  • Paid time off
  • Parental leave

Key Skills

User research Qualitative research methods Quantitative research methods Interview techniques Surveys Usability testing Data analysis Statistical analysis Human‑Centered Design User persona development Journey mapping Stakeholder communication Roadmap influence Cross‑functional collaboration Presentation skills Report writing Problem framing Critical thinking Strategic thinking Proficiency with research tools (e.g., UserTesting, Lookback) Microsoft Office Suite Project planning Time management Leadership Mentoring junior researchers Agile methodology

About Amazon Web Services (aws)

Launched in 2006, Amazon Web Services (AWS) began exposing key infrastructure services to businesses in the form of web services -- now widely known as cloud computing. The ultimate benefit of cloud computing, and AWS, is the ability to leverage a new business model and turn capital infrastructure expenses into variable costs. Businesses no longer need to plan and procure servers and other IT resources weeks or months in advance. Using AWS, businesses can take advantage of Amazon's expertise and economies of scale to access resources when their business needs them, delivering results faster and at a lower cost. Today, Amazon Web Services provides a highly reliable, scalable, low-cost infrastructure platform in the cloud that powers hundreds of thousands of businesses in 190 countries around the world. With data center locations in the U.S., Europe, Singapore, and Japan, customers across all industries are taking advantage of our low cost, elastic, open and flexible, secure platform.

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