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Sr. UX Researcher, Applied AI Solutions

Amazon Web Services (aws) 🇺🇸 Arlington County, Virginia, United States of America

$152,200 - $226,500 Full-time Senior

Lead end-to-end research programs to shape AI-native business applications and reduce product ambiguity. Partner with cross-functional teams to translate complex customer insights into actionable recommendations that influence product roadmaps.

Responsibilities

  • Lead end-to-end research programs to shape AI-native business applications and reduce product ambiguity. Partner with cross-functional teams to translate complex customer insights into actionable recommendations that influence product roadmaps.

Requirements

  • Requires 5+ years of experience leading user research projects and a bachelor's degree in Human Factors, Cognitive Psychology, or a related field. Must demonstrate proficiency in a wide range of research methodologies and provide a portfolio of past deliverables.

Benefits

  • Sign-on payments
  • Restricted stock units (RSUs)
  • Health insurance
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Prescription insurance
  • Basic Life & AD&D insurance
  • Supplemental life plans
  • EAP
  • Mental Health Support
  • Medical Advice Line
  • Flexible Spending Accounts
  • Adoption and Surrogacy Reimbursement coverage
  • 401(k) matching
  • Paid time off
  • Parental leave

Key Skills

User Research Qualitative Methods Quantitative Methods Surveys Interviews Usability Testing A/B Testing Statistical Analysis Data Synthesis Persona Creation Customer Journey Mapping Research Planning Mixed‑Methods Research Research Tool Proficiency (e.g., UserTesting, Lookback) Stakeholder Communication Presentation Skills Collaboration with Product Teams

About Amazon Web Services (aws)

Launched in 2006, Amazon Web Services (AWS) began exposing key infrastructure services to businesses in the form of web services -- now widely known as cloud computing. The ultimate benefit of cloud computing, and AWS, is the ability to leverage a new business model and turn capital infrastructure expenses into variable costs. Businesses no longer need to plan and procure servers and other IT resources weeks or months in advance. Using AWS, businesses can take advantage of Amazon's expertise and economies of scale to access resources when their business needs them, delivering results faster and at a lower cost. Today, Amazon Web Services provides a highly reliable, scalable, low-cost infrastructure platform in the cloud that powers hundreds of thousands of businesses in 190 countries around the world. With data center locations in the U.S., Europe, Singapore, and Japan, customers across all industries are taking advantage of our low cost, elastic, open and flexible, secure platform.

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