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Senior Staff UX Researcher, Quantitative

Gusto 🇺🇸 New York, New York, United States of America

$177,000 - $256,000 Full-time Senior

Drive the quantitative research roadmap across R&D to inform high-stakes product investments and AI experience improvements. Partner with senior leadership and Data Science to combine behavioral and attitudinal data into actionable customer insights.

Responsibilities

  • Drive the quantitative research roadmap across R&D to inform high-stakes product investments and AI experience improvements. Partner with senior leadership and Data Science to combine behavioral and attitudinal data into actionable customer insights.

Requirements

  • Requires 8+ years of experience in quantitative UX research with deep expertise in survey science, statistical modeling, and AI evaluation. Proficiency in SQL, Python, and Qualtrics is required, along with a track record of influencing executive-level decisions.

Benefits

  • Competitive base pay
  • Health insurance
  • 401(k)
  • Equity (RSUs)

Key Skills

Quantitative UX research Survey design Statistical modeling AI evaluation SQL Python Qualtrics Data analysis User insights synthesis Executive communication Cross‑functional collaboration Behavioral research Attitudinal research Research road‑mapping Presentation skills

About Gusto

Gusto has been growing the small business economy with technology and heart for more than a decade. Launched in 2012 as ZenPayroll, today Gusto serves more than 500,000 businesses nationwide. Each year we process tens of billions of dollars of payroll and provide employee benefits—like health insurance and 401(k) accounts—while helping companies create incredible work places. Through one refreshingly easy, integrated platform, we automate and simplify your payroll, benefits, and HR, all while providing expert support. You and your employees will get the peace of mind you need to do your best work. We offer: ▪️ Automated Tax Filing ▪️ Comprehensive HR & Benefits ▪️ Contractor Support ▪️ Integrations & Employee Self-Service ▪️ And so much more We started Gusto with a simple belief: small businesses are the backbone of the American economy. And they deserve a partner that is committed to making their life better.

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