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UX Researcher

Krom 🇮🇩 Tangerang, Banten, Indonesia

Full-time

The role involves running end-to-end research projects and partnering with PMs and analysts to turn user behavior into product decisions. You will identify research opportunities and translate findings into actionable insights for senior leadership.

Responsibilities

  • The role involves running end-to-end research projects and partnering with PMs and analysts to turn user behavior into product decisions. You will identify research opportunities and translate findings into actionable insights for senior leadership.

Requirements

  • Candidates need at least 2 years of UX research experience, preferably in fintech, and a degree in a related field like Psychology or HCI. Strong fluency in quantitative methods and the ability to balance user needs with business priorities are essential.

Key Skills

User research Qualitative methods Quantitative methods Fintech domain knowledge Interviewing Survey design Data analysis Insight synthesis Stakeholder presentation Collaboration with product managers Collaboration with analysts Research planning Problem framing Business‑user balance Report writing

About Krom

PT Krom Bank Indonesia Tbk, a subsidiary of Kredivo Group, is a licensed Indonesian bank, regulated and supervised by OJK (Indonesian banking regulator). With Krom, we're looking for new ways to make banking easier and more convenient for Indonesian millennials. We're excited to be a part of the digital transformation of the banking industry and we’re motivated by the vision of building Krom into the most preferred digital bank in Indonesia. To learn more about Krom and Kredivo Group, visit www.krom.id and www.kredivocorp.com.

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