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Senior UX Researcher

Vanguard 🇺🇸 Scottsdale, Arizona, United States

Full-time Senior

The Senior UX Researcher plans and conducts user research, usability studies, and heuristic evaluations to provide actionable insights for web and mobile applications. They also analyze findings, present recommendations to stakeholders, and mentor junior staff on usability best practices.

Responsibilities

  • The Senior UX Researcher plans and conducts user research, usability studies, and heuristic evaluations to provide actionable insights for web and mobile applications. They also analyze findings, present recommendations to stakeholders, and mentor junior staff on usability best practices.

Requirements

  • Candidates must have a minimum of five years of related work experience in a creative or technical field. An undergraduate degree or an equivalent combination of training and experience is required.

Key Skills

User Research Planning Usability Testing Heuristic Evaluation Qualitative Analysis Quantitative Analysis Insight Synthesis Presentation to Stakeholders Mentoring Junior Researchers Web Application Research Mobile Application Research Interview Techniques Survey Design Persona Development Journey Mapping Cross‑functional Collaboration Report Writing

About Vanguard

We are a community of 50 million who think—and feel—differently about investing. Together, we’re changing the way the world invests. For over 50 years, Vanguard has helped people pursue their financial goals with a spotlight on long-term value and low costs. We’ve made it a focus to put investors first, so whether you’re saving for your first home or investing for a comfortable retirement, we’re here to help you succeed. Community guidelines: vgi.vg/sgl1

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