Trustpilot logo

Senior Quantitative UX Researcher

Trustpilot 🇬🇧 City of Edinburgh, Scotland, United Kingdom

Full-time Senior

The role involves designing and executing the quantitative research roadmap to measure user trust and experience across product journeys. You will lead large-scale surveys and behavioral analytics while partnering with Data Science to establish statistical rigor and measurement frameworks.

Responsibilities

  • The role involves designing and executing the quantitative research roadmap to measure user trust and experience across product journeys. You will lead large-scale surveys and behavioral analytics while partnering with Data Science to establish statistical rigor and measurement frameworks.

Requirements

  • Candidates need 4+ years of UX research experience specializing in quantitative methods, with proficiency in Python, R, or SQL. Expertise in survey design, statistical grounding, and experience experimenting with AI tools in research workflows is required.

Benefits

  • Flexible working options
  • Competitive compensation package
  • Bonus
  • 25 days holiday per year
  • Two paid volunteering days
  • Learning and development opportunities
  • Pension
  • Life insurance
  • Health cash plan
  • Online GP
  • 24/7 Employee Assistance Plan
  • Headspace access
  • Paid parental leave
  • Season ticket loan
  • Cycle-to-work scheme
  • Employee discounts

Key Skills

Quantitative UX research Survey design Statistical analysis Python R SQL Behavioral analytics Data Science collaboration A/B testing AI tools for research User trust measurement Research roadmap planning Large‑scale study execution Data visualization Reporting and storytelling Experimental design Cross‑functional communication Problem solving Critical thinking Presentation skills

About Trustpilot

Since 2007, Trustpilot has been the open customer feedback platform where people make the right choices, and businesses build trust, grow, and improve. Together, these experiences create trusted signals people and businesses can rely on - because trust should be built on transparency, not guesswork. Our open platform makes us unique, but it only works if it's protected. That's why we enforce clear rules for every review and every business, so no one can buy silence or pay for praise. Today, we have more than 400 million reviews and 64 million monthly active users on average across the globe, and the numbers keep growing. We have more than 1,000 employees and we’re headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York. Interested in learning more about our available job opportunities? Find out more here: business.trustpilot.com/jobs At Trustpilot, trust and transparency are at the heart of what we do, and we stri

BEFORE YOU APPLY

Make sure your resume makes it through AI screening

Upload your resume

Never miss similar opportunities 🔔

Get notified when new ux research jobs that match your preferences become available. Set up personalized job alerts to stay ahead of the competition.