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Senior Quantitative UX Researcher

Trustpilot Italia 🇬🇧 City of Edinburgh, Scotland, United Kingdom

Full-time Senior

Lead the quantitative research roadmap and measurement frameworks to evaluate user trust and business subscriptions. Partner with Data Science to implement statistical rigor and translate complex data into actionable product narratives.

Responsibilities

  • Lead the quantitative research roadmap and measurement frameworks to evaluate user trust and business subscriptions. Partner with Data Science to implement statistical rigor and translate complex data into actionable product narratives.

Requirements

  • Requires 4+ years of UX research experience specializing in quantitative methods, survey design, and statistical grounding. Proficiency in Python, R, or SQL and experience with large behavioral datasets and AI-assisted research tools are essential.

Benefits

  • Flexible working options
  • Competitive compensation package
  • Bonus
  • 25-28 days holiday per year
  • Two paid volunteering days
  • Learning and development opportunities via Trustpilot Academy and Blinkist
  • Pension
  • Life insurance
  • Health cash plan
  • Online GP
  • 24/7 Employee Assistance Plan
  • Headspace access
  • Paid parental leave
  • Season ticket loan
  • Cycle-to-work scheme
  • Employee discounts

Key Skills

Quantitative UX research Survey design and analysis Statistical methodology Python R SQL Large‑scale behavioral data handling AI‑assisted research tools Data visualization Collaboration with Data Science Measurement framework development User trust metrics Business subscription analysis Insight translation into product narratives A/B testing User segmentation Reporting and dashboard creation Cross‑functional communication Research documentation Agile research processes

About Trustpilot Italia

Trustpilot nasce nel 2007 con un'idea semplice ma potente, oggi piÚ rilevante che mai: essere un simbolo universale di fiducia, mettendo in contatto consumatori e aziende tramite le recensioni. Trustpilot è una piattaforma aperta, indipendente e imparziale: aiutiamo i consumatori a fare le scelte giuste e le aziende a trasmettere fiducia, a crescere e a migliorarsi. Oggi, ospitiamo piÚ di 300 milioni di recensioni e 64 milioni di utenti attivi mensilmente in tutto il mondo, registrando 140 miliardi di impression annue sul brand Trustpilot - e i numeri non accennano ad arrestarsi! Sono piÚ di 1.000 le persone che lavorano presso la nostra azienda: il nostro quartier generale si trova a Copenhagen, e abbiamo uffici ad Amsterdam, Denver, Edimburgo, Amburgo, Londra, Melbourne, Milano e New York.

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