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Lead UX Researcher

Asda 🇬🇧 Leeds, England, United Kingdom

Full-time Lead

The Lead UX Researcher will own and lead research delivery across digital and ecommerce products while building and evolving the research practice. They will also line manage a team of researchers and partner with cross-functional teams to ensure customer insights drive product and business decisions.

Responsibilities

  • The Lead UX Researcher will own and lead research delivery across digital and ecommerce products while building and evolving the research practice. They will also line manage a team of researchers and partner with cross-functional teams to ensure customer insights drive product and business decisions.

Requirements

  • Candidates must have strong experience in mixed-method UX research with an end-to-end delivery focus and proven ability to turn complex data into actionable insights. Experience in leading and developing research teams, along with strong stakeholder management skills, is essential for this role.

Benefits

  • Discretionary company bonus
  • Company pension
  • Company car allowance
  • Colleague discount
  • Wellbeing services
  • Virtual GP
  • Counselling
  • Health and dental cash plans
  • Employee assistance helpline
  • Parental leave policies
  • Maternity leave
  • Adoption leave
  • Paternity leave
  • Shared parental leave
  • Neonatal care leave

Key Skills

Mixed‑method UX research Quantitative and qualitative analysis Survey design and execution Usability testing User interview facilitation Data synthesis into actionable insights Research strategy development Stakeholder management Team leadership and mentorship Cross‑functional collaboration Presentation and storytelling Statistical analysis basics Research documentation Insight communication Customer journey mapping Problem‑definition framing Project planning Design thinking methodology Agile teamwork

About Asda

It’s hard for anyone to imagine just how many different career possibilities there are at Asda. Ours is a big business, and beyond the roles you might be familiar with on the shop floor (or on your doorstep), there are hundreds of others you don’t get to see. In fact, because our business is changing so rapidly, there are new roles being created at Asda all the time. Technology is changing how we do things every day, helping us to reimagine retail to make life better for our customers, in-store and online. For those with imagination, can-do, integrity and a willingness to embrace change, the possibilities at Asda are limitless. Take a look around and see where a career at Asda could take you.

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