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Lead strategic design initiatives for the Freshservice platform to transform complex enterprise workflows into intuitive user experiences. Partner with product and engineering leadership to influence the product roadmap and mentor a growing design team.
Responsibilities
- Lead strategic design initiatives for the Freshservice platform to transform complex enterprise workflows into intuitive user experiences. Partner with product and engineering leadership to influence the product roadmap and mentor a growing design team.
Requirements
- Requires 6+ years of experience in enterprise-grade or large-scale B2B SaaS design, including at least 2 years in a lead or strategic capacity. Candidates must hold a bachelor's degree in Design, HCI, or a related technical discipline.
Key Skills
About Freshworks
Freshworks Inc. (NASDAQ: FRSH) is the AI-powered, unified service operations platform that is fast to deploy, intuitive to use, and enables every employee to be more productive. We give agile enterprises the depth they need to operate at scale, without the operational drag of legacy platforms. Domain-specific AI built for IT, HR, finance and every business team on a decade of real service context. Trusted by Seagate, New Balance, Nucor Corp, Sony Music Entertainment, McLaren Racing, and agile enterprises everywhere.
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