Cox Automotive Inc. logo

Sr Lead UX Researcher - Operations

Cox Automotive Inc. šŸ‡ŗšŸ‡ø Atlanta, Georgia, United States

$148,500 - $247,500 Full-time Senior

Define and lead the long-term Research Ops strategy and operating model to scale research capacity across the enterprise. Act as the primary authority on research standards, AI-enabled automation, and governance while partnering with C-suite leadership to drive strategic investment.

Responsibilities

  • Define and lead the long-term Research Ops strategy and operating model to scale research capacity across the enterprise. Act as the primary authority on research standards, AI-enabled automation, and governance while partnering with C-suite leadership to drive strategic investment.

Requirements

  • Requires a bachelor's degree and 10+ years of experience in research operations or program leadership, including senior-level individual contributor experience. Must demonstrate mastery in operational domains and a proven track record of leading large-scale, cross-functional organizational change.

Benefits

  • Flexible vacation with pay
  • Paid holidays
  • Paid wellness hours
  • Bereavement leave
  • Time off to vote
  • Jury duty leave
  • Volunteer time off
  • Military leave
  • Parental leave

Key Skills

Research operations strategy Operating model design Scaling research capacity Research standards authority AI‑enabled automation Governance frameworks C‑suite partnership Strategic investment advocacy Cross‑functional change leadership Stakeholder management Project management Data analysis Qualitative research Quantitative research Design thinking Agile methodology Leadership Mentoring Communication Presentation skills Research ops tooling Process optimization Insight synthesis Strategic planning

About Cox Automotive Inc.

Cox Automotive is the world’s largest automotive services and technology provider. Fueled by the largest breadth of first- and third-party data fed by 2.3 billion online interactions a year, Cox Automotive tailors leading solutions for car shoppers, auto manufacturers, dealers, lenders and fleets. The company has 29,000+ employees on four continents and a portfolio of industry-leading brands that include AutotraderĀ®, Kelley Blue BookĀ®, ManheimĀ®, vAutoĀ®, DealertrackĀ®, NextGear Capitalā„¢, CentralDispatchĀ® and Cox FleetĀ®. Cox Automotive is a subsidiary of Cox Enterprises Inc., a privately owned, Atlanta-based company with $23 billion in annual revenue. Cox Automotive has been included on Glassdoor’s Best Companies in Tech & AI 2026 and Best Place to Work in 2026 lists.

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