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Lead UX Researcher

Cox Automotive Inc. 🇺🇸 Atlanta, Georgia, United States

$134,900 - $224,900 Full-time Senior

The Lead UX Researcher defines portfolio-level research strategies and guides multi-team programs to influence long-term product direction. They are responsible for establishing research standards, mentoring senior researchers, and implementing agentic AI to automate insight systems.

Responsibilities

  • The Lead UX Researcher defines portfolio-level research strategies and guides multi-team programs to influence long-term product direction. They are responsible for establishing research standards, mentoring senior researchers, and implementing agentic AI to automate insight systems.

Requirements

  • Candidates need a bachelor's degree and 6-10 years of applied research experience, or an advanced degree with fewer years of experience. Proven expertise in leading large-scale research programs and a strong command of ethnography and journey mapping are required.

Benefits

  • Paid vacation
  • Paid holidays
  • Paid wellness hours
  • Bereavement leave
  • Time off to vote
  • Jury duty leave
  • Volunteer time off
  • Military leave
  • Parental leave

Key Skills

Portfolio‑level research strategy Research standards development Mentoring senior researchers Agentic AI for insight automation Ethnography Journey mapping Stakeholder influence Executive communication Cross‑functional collaboration Data analysis Qualitative research Quantitative research Design thinking Agile methodology Project management UserTesting Qualtrics Figma Leadership Presentation skills Research ops Insight synthesis Strategic planning Governance

About Cox Automotive Inc.

Cox Automotive is the world’s largest automotive services and technology provider. Fueled by the largest breadth of first- and third-party data fed by 2.3 billion online interactions a year, Cox Automotive tailors leading solutions for car shoppers, auto manufacturers, dealers, lenders and fleets. The company has 29,000+ employees on four continents and a portfolio of industry-leading brands that include Autotrader®, Kelley Blue Book®, Manheim®, vAuto®, Dealertrack®, NextGear Capital™, CentralDispatch® and Cox Fleet®. Cox Automotive is a subsidiary of Cox Enterprises Inc., a privately owned, Atlanta-based company with $23 billion in annual revenue. Cox Automotive has been included on Glassdoor’s Best Companies in Tech & AI 2026 and Best Place to Work in 2026 lists.

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