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Senior Service and UX Designer Government Digital Transformation

Aequilibrium 🌍 Remote

Remote $80 - $100 (CAD) Contract Senior

Lead human-centered design and user research to modernize complex internal and public-facing digital services for Alberta housing programs. Develop service blueprints, interactive prototypes, and accessible interfaces while collaborating with cross-functional Agile teams.

Responsibilities

  • Lead human-centered design and user research to modernize complex internal and public-facing digital services for Alberta housing programs. Develop service blueprints, interactive prototypes, and accessible interfaces while collaborating with cross-functional Agile teams.

Requirements

  • Requires over 10 years of UX/UI and service design experience, with at least 5 years specifically in the public sector or government. Must hold a relevant post-secondary degree and be proficient in Figma and WCAG 2.2 AA standards.

Key Skills

Human‑centered design Service design User research Figma WCAG 2.2 AA compliance Service blueprinting Interactive prototyping Accessible interface design Agile teamwork Cross‑functional collaboration Stakeholder interviews Journey mapping Design thinking Problem solving Communication

About Aequilibrium

Aequilibrium is a Canadian award-winning technology consulting and implementation services company frequently ranked as one of the Top Five Digital Agencies, Fastest-Growing Tech Companies, Top Exporter, and Best Companies to Work for in BC. We help progressive companies accelerate the speed to market and reduce delivery risk with digital transformation and innovation so they can become more resilient, differentiate, and grow. We enrich people's lives by crafting remarkable experiences, balancing Human & Digital, Experience & Tech, Craftsmanship & Speed. Winner of multiple VancouverUX awards for digital product design, Aequilibrium provides full-stack Digital Transformation services: Strategy, Experience Design, and Tech. Our Innovation business unit uses VR, AI, and the Cloud to craft immersive and personalized experiences for collaboration, education, and training. We are remote-first and focus on high-quality delivery by our employees. We welcome clients (https://aequilibrium.

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