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Principal Product Designer, Transit Operations

Via 🇺🇸 New York, New York, United States

$200,000 - $230,000 Full-time Principal

Lead the design of complex, interconnected workflows for the Transit Operations platform to improve efficiency for dispatchers and operators. Partner with product and engineering teams to translate business requirements into intuitive, scalable, and high-quality user experiences.

Responsibilities

  • Lead the design of complex, interconnected workflows for the Transit Operations platform to improve efficiency for dispatchers and operators. Partner with product and engineering teams to translate business requirements into intuitive, scalable, and high-quality user experiences.

Requirements

  • Requires extensive experience designing complex digital platforms with a strong portfolio demonstrating exceptional product thinking and craft. Must possess the ability to navigate ambiguity, lead end-to-end product initiatives, and communicate effectively with senior stakeholders.

Benefits

  • Health coverage
  • Dental plan
  • Vision plan
  • 401(k)
  • Company match
  • Parental leave
  • Family planning
  • Mental health support
  • Pet insurance
  • Paid time off

Key Skills

Product Design UX Design Interaction Design Design Thinking User Research Prototyping Wireframing Figma Sketch Adobe XD Agile Scrum Cross‑functional Collaboration Stakeholder Management Data‑driven Design Information Architecture Visual Communication Problem Solving Leadership

About Via

Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners in 30+ countries, Via is recognized as the leading transportation technology and service provider for governments. Via’s platform has pioneered microtransit — a new mode of mass transit — and today offers a comprehensive, end-to-end public transit solution that helps our customers design, operate, and optimize their transit systems using software, services, and billions of proprietary real-world trip data points. The result: lower costs, equitable access, and better passenger experiences.

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