Cox Enterprises logo

Sr Lead UX Researcher - Operations

Cox Enterprises 🇺🇸 Irvine, California, United States

$148,500 - $247,500 Full-time Senior

The Senior Lead defines and owns the long-term Research Ops strategy, operating model, and capability roadmap to align with business and product priorities. They lead enterprise-level transformation initiatives, including AI enablement and governance, while partnering with executive leadership to drive measurable business outcomes.

Responsibilities

  • The Senior Lead defines and owns the long-term Research Ops strategy, operating model, and capability roadmap to align with business and product priorities. They lead enterprise-level transformation initiatives, including AI enablement and governance, while partnering with executive leadership to drive measurable business outcomes.

Requirements

  • Candidates must have 10+ years of experience in research operations, program leadership, or related fields, with at least 3 years at a lead or senior individual contributor level. A bachelor's degree is required, with preference given to advanced degrees in HCI, organizational design, or business management.

Benefits

  • Health care insurance
  • Retirement planning
  • 401(k)
  • Paid vacation
  • Paid holidays
  • Paid wellness hours
  • Bereavement leave
  • Jury duty leave
  • Volunteer time off
  • Military leave
  • Parental leave

Key Skills

Research operations AI enablement Governance frameworks Strategic planning Program leadership Stakeholder management Enterprise transformation Data analysis UX research methodology Cross‑functional collaboration Human‑Computer Interaction Organizational design Business acumen Communication Roadmap development

About Cox Enterprises

Cox Business provides a wide range of technology solutions for businesses of all sizes with reliable, scalable products and services tailored to your unique needs. From fiber internet and best-in-class #cloud solutions to secure networks and advanced communication tools, we equip your business for success in today's fast-paced digital world. With our dedicated team of experts, we deliver personalized support and proactive solutions, ensuring your technology works as hard as you do. Choose Cox Business and experience the difference a true technology partnership can make.

BEFORE YOU APPLY

Make sure your resume makes it through AI screening

Upload your resume

Never miss similar opportunities 🔔

Get notified when new ux research jobs that match your preferences become available. Set up personalized job alerts to stay ahead of the competition.