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UX DESIGNER

Hr Burô 🇨🇱 Providencia, Santiago Metropolitan Region, Chile

Hybrid Full-time Mid-level

The UX Designer will lead the identification of user needs and design end-to-end digital journeys, prototypes, and interfaces. They will collaborate with cross-functional teams to validate solutions through usability testing and data-driven insights.

Responsibilities

  • Gather user needs and identify improvement opportunities
  • Design and optimize end‑to‑end digital journeys and flows
  • Create wireframes, interactive prototypes and digital interfaces
  • Conduct research, benchmarks and usability testing with users
  • Analyze data and insights to detect friction and opportunities
  • Maintain and evolve the Design System and component library
  • Validate and adjust solutions based on user feedback
  • Collaborate with Product Owners, business teams, developers and QA
  • Support implementation to ensure proper application of designs and UX standards
  • Contribute to the development of UX guidelines and best practices

Requirements

  • Professional degree in Design, Graphic Design, Digital Design, IT or related field
  • 3+ years experience as UX Designer, Product Designer, UX/UI Designer or similar
  • Advanced proficiency in Figma (required)
  • Strong knowledge of UX/UI, prototyping and interface design
  • Experience with user research and usability testing
  • Preferred experience in banking, fintech, insurance, startups, technology or telecom
  • Preferred knowledge of Maze, Google Analytics/GA4, Mixpanel, Hotjar, Clarity or other digital analytics tools
  • Portfolio of UX/Product Design projects

Benefits

  • Multiple associated benefits
  • Equal opportunity employment
  • Diverse and inclusive workplace

Key Skills

User Research Usability Testing Wireframing Prototyping Interaction Design Design Systems Figma Maze Google Analytics GA4 Mixpanel Hotjar Clarity Data Analysis Cross‑functional Collaboration Agile Methodology Communication Problem Solving Attention to Detail Stakeholder Management

About Hr Burô

The organization is a major financial institution offering banking, fintech and insurance services, focused on digital transformation of its channels.

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