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The UX Researcher will own the research roadmap across merchant and developer clusters, utilizing mixed methods to provide evidence-based insights for product decisions. They will establish a research cadence and insight repository while partnering with PMs and designers to prioritize domain initiatives.
Responsibilities
- The UX Researcher will own the research roadmap across merchant and developer clusters, utilizing mixed methods to provide evidence-based insights for product decisions. They will establish a research cadence and insight repository while partnering with PMs and designers to prioritize domain initiatives.
Requirements
- The ideal candidate possesses extensive experience in mixed-methods UX research with the ability to translate findings into actionable product decisions. Strong proficiency in qualitative and quantitative approaches is required, with a preference for candidates having experience in fintech or developer-focused environments.
Key Skills
About Xendit
Xendit is a financial technology company that provides payment solutions and simplifies the payment process for businesses in Indonesia, the Philippines and Southeast Asia, from SMEs and e-commerce startups to large enterprises. Xendit enables businesses to accept payments, disburse payroll, run marketplaces and more. The platform is known for its speed (fast integration, builds), simplicity (easy integrations, pricing), and world-class 24/7 customer support. Amidst the fragmented payment landscape in Southeast Asia, Xendit enables businesses to accept payments from direct debit, virtual accounts, credit and debit cards, eWallets, retail outlets, and online installments. Building the regionâs digital payments infrastructure, Xendit is shaping the next generation of scalable businesses across Southeast Asia. Xendit is propelling the region's digital transformation by addressing access, reliability, and regulatory needs enabling more businesses to scale and thrive. As the first-ever In
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