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Product Designer, Product Platform

Otter 🇺🇸 Los Angeles, California, United States

$182,000 - $230,000 Full-time

You will define the experience architecture and critical cross-product systems to ensure a unified platform experience. Additionally, you will lead complex workflows and partner with engineering to align user experience with system capabilities.

Responsibilities

  • You will define the experience architecture and critical cross-product systems to ensure a unified platform experience. Additionally, you will lead complex workflows and partner with engineering to align user experience with system capabilities.

Requirements

  • The role requires 10+ years of product design experience with a strong background in systems thinking and information architecture. Candidates must demonstrate the ability to simplify complex, workflow-heavy products and lead cross-functional teams effectively.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurance
  • Accident insurance
  • Critical illness insurance
  • Hospital indemnity insurance
  • Pet insurance discount
  • 401(k)
  • Health Savings Account
  • Flexible Spending Accounts
  • Paid vacation
  • Paid holidays
  • Paid sick time
  • Paid bereavement leave
  • Paid parental leave

Key Skills

Product design Experience architecture Systems thinking Information architecture Cross‑product workflow design Design strategy Collaboration with engineering User research Prototyping Wireframing Design systems Agile methodology Stakeholder communication Complex workflow simplification Leadership of design initiatives Figma Sketch User testing Problem solving Data‑driven decision making

About Otter

All-in-one Restaurant Operating System. Today, restaurants run on dozens of disconnected systems, POS, delivery apps, kiosks, payments, and ordering platforms that rarely work well together. Otter is building the operating system that connects them. Our platform unifies ordering, POS, kiosks, payments, and restaurant operations into a single system used by over 100,000+ restaurants around the world. We integrate with hundreds of platforms and process millions of transactions. We’re building the technology layer for the future of restaurants.

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