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CX Lead Product Designer

Baylor Scott & White Health 🇺🇸 United States

Onsite $54.88 - $85.07 Full-time

The CX Lead Product Designer drives the quality and delivery of human-centered digital products, including AI-enabled experiences, for patients and families. They collaborate with cross-functional teams to translate strategic initiatives into intuitive user flows and scalable design systems.

Responsibilities

  • The CX Lead Product Designer drives the quality and delivery of human-centered digital products, including AI-enabled experiences, for patients and families. They collaborate with cross-functional teams to translate strategic initiatives into intuitive user flows and scalable design systems.

Requirements

  • Candidates must have 5+ years of experience in product design strategy and a strong portfolio showcasing AI integration and diverse projects. A bachelor's degree or equivalent work experience is required, along with proficiency in tools like Figma and Miro.

Benefits

  • Health and welfare benefits
  • 401(k) savings plan with dollar-for-dollar match up to 5%
  • Tuition Reimbursement
  • PTO accrual beginning Day 1

Key Skills

Product design strategy Human‑centered design AI‑enabled experience design User flow creation Design system development Cross‑functional collaboration Figma Miro Portfolio presentation Strategic initiative translation Leadership Communication Problem solving Design thinking Agile methodology

About Baylor Scott & White Health

With us by your side, there's no stopping you. It's why we're creating a new kind of healthcare at Baylor Scott & White. And we're just getting started. As the largest not-for-profit health system in the state of Texas, Baylor Scott & White promotes the health and well-being of every individual, family and community it serves. It is committed to making quality care more accessible, convenient and affordable through its integrated delivery network, which includes the Baylor Scott & White Health Plan, Baylor Scott & White Research Institute, the Baylor Scott & White Quality Alliance and its leading digital health platform — MyBSWHealth. Through 52 hospitals and more than 1,300 access points, including flagship academic medical centers in Dallas, Fort Worth and Temple, the system offers the full continuum of care, from primary to award-winning specialty care. Founded as a Christian ministry of healing more than a century ago, Baylor Scott & White today serves more than three million Te

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