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Lead Product Designer

Rakuten Rewards 🇨🇦 Toronto, Ontario, Canada

Onsite Full-time Lead

Lead the end-to-end design direction for the Vertical Squad, focusing on gift card redemption, dining, and in-store shopping experiences. Collaborate with cross-functional partners to define product vision and integrate complex operational systems into simple member experiences.

Responsibilities

  • Lead the end-to-end design direction for the Vertical Squad, focusing on gift card redemption, dining, and in-store shopping experiences. Collaborate with cross-functional partners to define product vision and integrate complex operational systems into simple member experiences.

Requirements

  • Requires 6+ years of professional design experience with a degree in Design, HCI, or a related field. Candidates must provide a portfolio demonstrating end-to-end product design and proficiency in tools like Figma.

Benefits

  • Stock Options
  • Health Insurance
  • Vision Insurance
  • Dental Insurance
  • RRSP Matching
  • Personal Time Off (PTO)
  • Volunteer Time Off (VTO)

Key Skills

Product design Design leadership Figma User experience strategy Cross‑functional collaboration Gift card redemption flow design Dining and in‑store shopping experience design Complex operational system integration User research Prototyping Wireframing High‑fidelity mockups Stakeholder communication Metrics definition Design systems Strategic vision Mentoring designers Problem solving Agile methodology Data‑driven design

About Rakuten Rewards

Since our founding in 1997, Rakuten has helped shape the way people shop online, offering Cash Back, deals and shopping rewards on the world’s largest selection of products and services. To date, our 17M members in the U.S. have earned over $4.6B in Cash Back at their favorite stores. We’re the largest free loyalty program in the US and the first-ever jersey badge sponsor of the Golden State Warriors. Rakuten Rewards is headquartered in the San Francisco Bay Area with 12 offices worldwide. Our group of companies includes ShopStyle and Cartera Commerce. Our employees enjoy a fast-paced, friendly environment where creativity and teamwork are valued and results are recognized. Join our team to experience the best of both worlds: a large, profitable, multinational company with the rapid growth and agility of a startup.

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