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Lead Product Designer / User Experience / Usability Analytics (6312)

Itd 🇺🇸 United States

Full-time Lead

Lead end-to-end design research across web, mobile, and AI-enabled touchpoints to inform product strategy and improve client experiences. Partner cross-functionally to translate research findings into actionable design recommendations and evolve research practices using AI tools.

Responsibilities

  • Lead end-to-end design research across web, mobile, and AI-enabled touchpoints to inform product strategy and improve client experiences. Partner cross-functionally to translate research findings into actionable design recommendations and evolve research practices using AI tools.

Requirements

  • Requires 5-8+ years of experience in UX or product research with a portfolio demonstrating digital product research across mobile or omnichannel experiences. Must have practical experience using AI-enabled workflows and leading complex research initiatives that influence cross-functional strategy.

Benefits

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Paid Holidays
  • 401K + Matching
  • Networking & Career Learning and Development Programs

Key Skills

UX research Product research AI‑enabled workflows Qualitative research User testing Journey mapping Stakeholder communication Cross‑functional collaboration Design strategy Data analysis Problem definition Opportunity identification Prototyping Design systems Agile methodology

About Itd

itD is a different kind of technology and software development consultancy that puts client needs at the center of what we do. We combine the experience of a full-service consultancy with the agility of a specialized firm to help clients reimagine and improve operations and solve challenges unique to their business. Founded in 2005, we are headquartered in Silicon Valley and are honored to have long term partnerships with many of the world’s leading enterprise technology firms. With onshore, nearshore and offshore capability centers we are able to provide seamless global reach. We define ourselves by solving the toughest challenges in business. To tackle these challenges, we deploy the best people armed with the best technology to help our clients by enabling next-generation experiences, transforming tech operations, leveraging BI and analytic depth to convert data to advantage, delivering advanced DevOps and software development services and unlocking the potential of AI. Our mantr

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